Careers : Digital Account Manager

Project Manager - Digital Social Media

Job Essence –

Being a project manager at Digitally Next requires the attitude of a sports team captain who never gives up, who is that one “best boss I’ve ever had” for his team, who is admired by the clients, and is tried to be poached by other agencies, but is still committed, passionate and the best in his field of work.

He/She sets examples of before-time execution of client projects, winners of the campaigns, and innovators of new ideas no one could ever think of.

This role is for young achievers, high flyers, socially wise, emotionally strong, and problem solvers who are organized and followed as role models by their team members.

The role is a combination of –

Individual Contribution | Team Leading | Project Management

Work Profile –

  • Managing Strategy to implementation of entire digital social media projects
  • Scope project requirements and prepare budget
  • Develop a detailed project plan, work allocation to the team members, setting up timelines and monitor progress
  • Collaborate with internal teams to design, develop and implement digital projects
  • Deliver projects on time ensuring quality standards are met
  • Develop support documentation including risk logs and requirement specifications
  • Monitor and report on Analytics metrics
  • Communicate with the team and ensure all members are on board with delegated tasks
  • Highlight potential risks or malfunctions and act proactively to resolve issues
  • Seek opportunities for improvement and suggest new ideas
  • Being actively involved in new recruitments of team members
  • Responsible of team improvement and ensuring efficiency
  • Playing as a catalyst in resolving issues(within the team and with clients)

KRAs –

  • Planning- Understand/Work/Create/Assist
  • Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate in Recruitment/Induction, KRA setting and Performance Evaluation
  • Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate 
  • Review & Analytics
  • CRM/Account Management
  • Project Management Tools & Automation 
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